Terms of Service

Contact

Questions about these Terms can be sent to inkscheduleapp@gmail.com.

Eligibility and Accounts

• InkSchedule business accounts are intended for users who are at least 18 years old.
• You must provide accurate, current information and keep your login credentials secure.
• You are responsible for activity through your account and for reporting suspected unauthorized access.
• If you use InkSchedule for a studio or other organization, you represent that you are authorized to bind that organization to these Terms.

InkSchedule's Role

Bookings, Cancellations, and Waivers

• Appointment availability and service descriptions are supplied by the applicable artist or studio.
• Clients are responsible for reviewing the artist's or studio's booking, deposit, cancellation, rescheduling, age, identification, and aftercare policies before booking.
• Artists and studios are responsible for configuring legally appropriate waiver language and determining whether a signature, photo ID, guardian involvement, or other documentation is required.
• InkSchedule provides recordkeeping tools but does not guarantee that a waiver, consent form, or electronic signature satisfies every legal requirement in a particular jurisdiction.

Payments and Fees

• Card payments are processed by Stripe. Stripe's terms and privacy practices also apply.
• A $10 InkSchedule booking fee applies to appointment payments.
• Card payments processed through InkSchedule, including online checkout and Tap to Pay, include a 3% InkSchedule online service fee for payment facilitation, receipts, client support, and appointment management. It is calculated on the card-payment subtotal, including the appointment payment, any tip, and the booking fee in that transaction.
• The $10 booking fee still applies when a client pays cash in person. Because the cash payment does not use InkSchedule card-payment services, the additional 3% online service fee does not apply to that cash transaction.
• Applicable charges and the total due are displayed before a client authorizes a card payment.
• Refund eligibility is determined by the applicable artist or studio and applicable law. Previously paid booking, online service, payment-processing, instant-payout, dispute, or refund-related fees may be nonrefundable where permitted by law.
• Chargebacks, reversals, negative balances, refunds, taxes, and payment-provider fees may be allocated to the responsible artist or studio as disclosed in the Service or a separate agreement.

Connected Payment Accounts and Payouts

• Artists and studios may connect a Stripe account and authorize InkSchedule and Stripe to facilitate charges, transfers, payouts, refunds, and related account activity.
• Payout timing, verification, reserves, holds, disputes, and account eligibility are controlled in part by Stripe and financial institutions. InkSchedule does not guarantee payout timing or account approval.
• You are responsible for accurate tax, identity, banking, and business information supplied to Stripe.

Paid Software Plans

• InkSchedule may offer optional paid software plans to artists and studios. The price, billing interval, included features, and any trial are displayed before purchase.
• Recurring plans automatically renew until canceled. You may manage or cancel an eligible plan through the billing controls provided with the Service.
• Unless required otherwise by law or stated at checkout, cancellation takes effect at the end of the current billing period and previously paid plan charges are nonrefundable.

Communications and SMS

• InkSchedule may send operational email, in-app, push, or SMS communications needed to provide the Service, subject to your settings and applicable consent requirements.
• If you opt into SMS, messages may include appointment confirmations, reminders, reschedules, status updates, account alerts, support responses, and other transactional notices.
• Message frequency varies. Message and data rates may apply.
• You can reply STOP to opt out of SMS and HELP for assistance.
• Consent to receive SMS is not a condition of purchasing a tattoo service.

User Content and Public Profiles

Acceptable Use

• Do not misuse the Service for fraud, unlawful activity, harassment, spam, or unauthorized marketing.
• Do not access another workspace or account without authorization.
• Do not interfere with security, probe vulnerabilities, introduce malicious code, or disrupt the Service.
• Do not scrape, reverse engineer, resell, or copy the Service except as permitted by law or written agreement.
• Do not use InkSchedule to provide services that are illegal where they are performed.

Artist and Studio Responsibilities

• Artists and studios are responsible for licenses, permits, age verification, consent, health and safety, record retention, taxes, payment disclosures, and other legal requirements applicable to their business.
• Artists and studios must obtain appropriate permission before entering client information, sending communications, uploading documents, or sharing information with workspace members.
• Artists and studios are responsible for the accuracy of public profile, price, location, calendar, availability, and service information.

Third-Party Services

The Service may connect to third-party providers such as Stripe, Supabase, Meta, Google, Apple, Twilio, Resend, Expo, and Vercel. Their separate terms and privacy practices apply. InkSchedule is not responsible for a third party's availability, decisions, or independent acts.

InkSchedule Intellectual Property

The Service, software, branding, interface, documentation, and non-user content are owned by From Ashes To Ink LLC or its licensors. Subject to these Terms, InkSchedule grants you a limited, revocable, nontransferable, nonexclusive right to use the Service for its intended business purpose.

Privacy

Our Privacy Policy explains how InkSchedule collects, uses, shares, retains, and deletes information.

Service Availability and Changes

We may maintain, modify, suspend, or discontinue features and may introduce reasonable limits needed for security, legal compliance, or reliable operation. We do not guarantee uninterrupted or error-free access, but we will use reasonable efforts to operate and support the Service.

Disclaimers

• The Service is provided on an “as is” and “as available” basis.
• InkSchedule does not provide medical, legal, tax, accounting, employment, or licensing advice. Reports, waivers, tax summaries, and business tools should be reviewed by qualified professionals when needed.
• To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

Limitation of Liability

To the maximum extent permitted by law, From Ashes To Ink LLC and its members, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, business interruption, or harm arising from an artist's or studio's services. Nothing in these Terms excludes liability that cannot legally be limited.

Indemnification

To the extent permitted by law, business users agree to defend and indemnify From Ashes To Ink LLC against third-party claims arising from their tattoo or studio services, user content, violation of law, misuse of the Service, or breach of these Terms.

Suspension and Termination

You may stop using InkSchedule at any time and may request account deletion. We may suspend or terminate access for nonpayment, fraud, security risk, unlawful conduct, material breach, or conduct that could harm users or the Service. Provisions that by their nature should survive termination will survive.

Apple App Store Terms

General Terms

• These Terms, the Privacy Policy, and any applicable order form or written agreement are the entire agreement concerning the Service.
• If part of these Terms is unenforceable, the remaining provisions remain effective.
• Failure to enforce a provision is not a waiver of the right to enforce it later.
• You may not assign your account or these Terms without our consent; we may assign them as part of a reorganization, financing, merger, acquisition, or sale of assets.

Changes to These Terms

We may update these Terms as the Service or legal requirements change. We will post the revised Terms with a new effective date and provide additional notice when required by law. Continued use after an update becomes effective constitutes acceptance of the revised Terms.