How do fees work in InkSchedule?
InkSchedule adds a $10 booking fee to each appointment. Card payments processed through InkSchedule, like online checkout and Tap to Pay, include a 3% InkSchedule online service fee for payment facilitation, receipts, client support, and appointment management. The client can be responsible for these fees, which helps cover the software for you.
What happens when I turn on "Send deposit email now" during appointment creation?
Your client immediately gets an email with a secure pay-now link for their deposit. If you leave it off, no automatic deposit payment email is sent.
What fees will clients see at checkout?
Before authorizing a card payment, clients see the appointment amount, $10 booking fee, 3% InkSchedule online service fee, any tip, and the total due. The 3% fee is calculated on the card-payment subtotal, including the appointment payment, any tip, and the booking fee in that transaction.
What if a client pays cash in person?
The $10 booking fee still applies. An in-person cash payment does not use InkSchedule online checkout, so the additional 3% InkSchedule online service fee does not apply.
Do I get paid to my own Stripe account?
Yes. Once you connect Stripe, your available balance and transfer actions are tied to your connected account, and you can move funds to your bank.
What if I have not connected Stripe yet?
Your funds are still tracked, but payout actions stay limited until you connect Stripe. As soon as you connect, transfers become available.
Can I still track refunds and fees clearly?
Yes. You can see refund and payout activity impact in your financial records so you always know what changed and why.
Can I message clients and keep everything in one place?
Yes. You can handle conversations, appointment updates, and reminders inside InkSchedule instead of bouncing across tools.